Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.

Transition to paid services

What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.

However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”

    • kameecoding@lemmy.world
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      1 hour ago

      Some people live in these tall things that are called, “not a single family house” and so starting the car from up there you would need some way to communicate to the car, keyfob ranges are limited.

  • LordCrom@lemmy.world
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    5 hours ago

    Having a car without internet connectivity would be a feature for privacy minded consumers

  • firepenny@lemmy.world
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    5 hours ago

    Why does the car need an internet connection? Rather get a car from 2005-2010 that doesn’t connect to the internet, more have a stupid subscription.

  • Tygr@lemmy.world
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    6 hours ago

    Well, crap! Was seriously looking at the CX50. I’m not paying monthly to use stuff that’s already equipped in the car. Just madness.

  • Fizz@lemmy.nz
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    8 hours ago

    Car manufacturers are being so blatant about this stuff. It goes to show that they know how slow regulation is and they can milk it for all its worth.

  • ben@lemmy.zip
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    13 hours ago

    Subscription services or software restricted features for cars should just be outlawed entirely.

    Nobody likes these, if someone is willing to deal with a subscription product then they can do that aftermarket. The car itself should never come with something that will require recurring payments.

      • chiliedogg@lemmy.world
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        5 hours ago

        Should they though? The average lifespan of a car is 12 years. Even if they got someone to pay the subscription the entire time, that’s like 5% of the value of the car, spread over a length of time that makes it almost worthless. They could more easily charge an extra 1500 for the car, which is more money and it’s money they get now and isn’t picked apart by inflation.

        It’s not especially good financially in the short or long term and is harmful to the brand image and customer loyalty.

        • Serinus@lemmy.world
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          8 hours ago

          I bought a bit of BP shortly after the oil spill.

          I was hoping to lose it all, but had the feeling I’d end up making money. I did make money.

          All those shareholders should have been fucked.

        • sugar_in_your_tea@sh.itjust.works
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          10 hours ago

          I’m conflicted. On one hand, I’m a shareholder due to broad market investments in my 401k. On the other hand, I’m a consumer.

          On net, screw this nonsense, just make good products and the recurring revenue will happen due to happy customers.

    • Petter1@lemm.ee
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      11 hours ago

      Yea, that is worse than eWaste, in my opinion. Hope EU does not let this slide for far longer… It should be illegal to ask for subscriptions for something that is a one time cost for the manufacturer.

      • SoGrumpy@lemmy.ml
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        2 hours ago

        Hope EU does not let this slide for far longer…

        You’re out of luck with the remote start feature. Remote start is not allowed in the EU because it is unnecessary wear and tear on the engine, a waste of fuel and adds to air pollution.

        Before my inbox explodes, I understand there are places that get unbelievably cold, and warming the car before the fragile human gets in is preferable, nevertheless, cars warm up faster and more economically when driven.

    • imposedsensation@lemmynsfw.com
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      13 hours ago

      I think it’s fair if Mazda has to operate a server to enable it, but I think Mazda should have to pay car owners to allow them to connect the car to a mobile network, especially for operating their spyware/telemetry.

      • EddoWagt@feddit.nl
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        58 minutes ago

        I think it’s fair if Mazda has to operate a server to enable it

        Do they? Why can’t the 2 devices communicate directly?

      • T00l_shed@lemmy.world
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        8 hours ago

        Well it’s double shit if you can’t get the remote start on a FOB now. Fuck Mazda for that bullshit.

      • Kairos@lemmy.today
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        9 hours ago

        I think it’s fair if Mazda has to operate a server to enable it

        No. Either you support it for a predetermined few decades as part of the vheicle cost, or let the consumer switch to a different service.

        • kameecoding@lemmy.world
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          1 hour ago

          With your way, now everyone has to pay for the subscription service of remote starting, even those who would never use it and just want to use their keyfob, your idea is worse

            • kameecoding@lemmy.world
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              1 hour ago

              What the fuck are you talking about.

              There are at the very least trim levels and usually a bunch if options so you literally don’t have to pay for things you don’t want/need

        • sorghum@sh.itjust.works
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          12 hours ago

          Option 3 take the stop killing games approach and grant the user the server back end when they stop supporting it themselves so users can host it themselves

      • conciselyverbose@sh.itjust.works
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        12 hours ago

        OK, they can add $1 to the price of the car for a lifetime subscription (and no the load probably will never add up to that).

          • T156@lemmy.world
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            6 hours ago

            But not that much more.

            A consumer mobile connection is about $30 a month. A car company could get it cheaper, not just by buying in bulk, but also because by not needing that much bandwidth for their connection.

            • SaltySalamander@fedia.io
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              9 hours ago

              A car is is multiple hundreds of thousands of dollars

              Fucking what?

              This is the equivalent of “I mean, it’s one banana, Michael. What could it cost? 10 dollars?”

    • officermike@lemmy.world
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      12 hours ago

      The car itself should never come with something that will require recurring payments.

      Cars already do. Satellite radio has been a thing for decades now. I’ve never used it. Never felt the desire to use it. I haven’t even taken the free trial. I’m less annoyed that it exists, and more annoyed that I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.

      As for the remote start, yeah, it’s kinda bullshit that they’ve removed the more permanent, older version of a feature to replace it with something out of the owners’ control. If anything, it should exist in parallel with the key fob button, not replace it entirely. I’m less concerned about the fact that it’s a subscription than I am about the prospect of that feature dropping support down the road with no recourse for the owner.

      • JWBananas@lemmy.world
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        4 hours ago

        I haven’t even taken the free trial.

        1. Download this app:

        https://play.google.com/store/apps/details?id=com.siriusxm.dealer

        1. If you don’t have the means of faking your location with root (not through developer settings), drive to, like, any nearby car dealership.

        2. Open the app, tap the “Enter Radio ID” button, and… do that.

        3. Profit!

        No sign-up or account required. You will have full service for 3 months.

        You can repeat this process indefinitely. It has worked for years. They do not care.

      • ShepherdPie@midwest.social
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        12 hours ago

        Your SiriusXM subscription doesn’t go to the manufacturer of the car. This is what they referred to as aftermarket subscriptions in their comment. It isn’t any different than if I subscribe to spotify Snr then connect my phone to the car to use it.

      • UnderpantsWeevil@lemmy.world
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        11 hours ago

        I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.

        Imagining a future in which I have to tell my YouTube integrated car company that I don’t want to sign up for their music service every time I start my car.

  • Fester@lemm.ee
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    13 hours ago

    I was considering a Mazda for my next car. Now I’m not.

    I live in a place that gets fucking cold in the winter. If the normal fob option were always available and you get the option to pay for the convenience using an app, that would be one thing - though $10/month for that is ridiculous. But removing the fob option and locking this basic feature behind a subscription is exactly the sort of game I don’t want my vehicle to play with me.

    Go ahead and sell roadside coverage, parts/repairs, batteries, get royalties from Sirius or whatever for extra cash flow. Make a great app that adds new convenient live-service features and is worth paying for, even. But fuck all these new subscription un-gimping games.

    • helenslunch@feddit.nl
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      12 hours ago

      I was considering a Mazda for my next car. Now I’m not.

      I get it but also Mazda is not the only one doing this. They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.

      • Grimy@lemmy.world
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        9 hours ago

        I was planning on going electric with my next vehicle and I’m really hoping they force all the Chinese brands to disconnect them for national security or whatever. Just that will make the special import tax worth it.

        I’m also kind of pissed at most car companies anyways, they have been dragging their feet when it comes to climate change. At least Byd is trying to offer cheap evs even if it’s to fuck with our economy.

      • Fester@lemm.ee
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        12 hours ago

        Toyota, Mazda and Honda are the only makes I’ve really ever considered, or ever plan to consider. Of those 3, Honda has not gone that route yet as far as I know. Correct me if I’m wrong.

      • bobs_monkey@lemm.ee
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        12 hours ago

        It took me 6 months to find a newer truck that had no Internet connectivity at all, and it was a royal PITA.

          • bobs_monkey@lemm.ee
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            7 hours ago

            For some reason AA doesn’t work on my phone. I suspect it’s a USB permissions issue, but I’m not motivated enough to dig into it any deeper lol.

      • partial_accumen@lemmy.world
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        12 hours ago

        They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.

        As much as I’m sure this answer will be hated, Tesla cars don’t require a subscription for basic remote services. What comes free is:

        • traffic aware navigation updates
        • OTA software updates mandated by recall
        • phone app access

        With the phone app there are zero regular features that require a monthly sub. Free things include:

        • HVAC controls
        • heated seats
        • charging stats and start/stop chargin
        • unlocking all doors, frunk and trunk
        • even changing radio/SiriusXM stations

        Tesla does have an optional monthly subscription but that gets you:

        • streaming radio
        • unlimited internet
        • traffic density notations on nav maps
        • satellite view in nav map

        However the car operates just fine without any of that optional stuff and therefor there’s no mandatory fee for regular functionality.

        • ayyy@sh.itjust.works
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          10 hours ago

          Those things are free…for now….while they feel like it. There’s nothing stopping them from charging for that stuff when their stock price dips another 20%.

          • partial_accumen@lemmy.world
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            4 hours ago

            Those things are free…for now….while they feel like it. There’s nothing stopping them from charging for that stuff when their stock price dips another 20%.

            They could change it for cars purchased in the future, but they can’t do what Mazda did and start charging for it now. So its either lifetime of free Standard connectivity, or at worst 8 years. These are part of the purchase agreement.

            “All new Tesla vehicles ordered on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.”

            source

        • helenslunch@feddit.nl
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          11 hours ago

          All very true but they’ll also charge you (1-time) to software-unlock your seat heaters, motor and battery.

        • linearchaos@lemmy.world
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          8 hours ago

          Oh noes, somebody said something positive about Tesla! Get 'em boys!

          Seriously though, I would like to see some legislation that made them offer connectivity free models. All the connectivity crap should be opt-in. If you don’t opt in they don’t connect the SIM card.

          • helenslunch@feddit.nl
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            7 hours ago

            We don’t need “connectivity free models”, just give us a way to disable it.

            On my phone, I just pull down from the dropdown menu and toggle off whatever connectivity I don’t want on at the time. EZPZ.

            • linearchaos@lemmy.world
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              5 hours ago

              There will be financial repercussions with the car. They want to sell that data, if you’re going to deprive them of that, they’ll expect recompense.

        • IMALlama@lemmy.world
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          11 hours ago

          Teslas unlimited Internet package is also super cheap at $100/year the last time I checked. Competitors are multiple times more expensive.

    • ThomasLadder_69@lemmy.ml
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      12 hours ago

      The subscriptions is free for the first few years so if you plan on trading it in definitely still worth it. While this does piss me off I still really like my mazda 2020

      • FiveMacs
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        12 hours ago

        That’s called giving the drugs for free then taking it away so the addiction kicks in. Fuck that noise. Stop justifying it because it’s ‘free for now’

        ISPs do this too…go look for new service, it’s a royal pain in the cock trying to find the actual cost before bullshit sales that can be taken away with minutes.

  • pandapoo@sh.itjust.works
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    12 hours ago

    Wait… Even if users don’t pay for this, their car still comes a WWAN module that is hardwired to their ignition. Yes, I realize it’s more likely bolted on to the infotainment system and/or the car’s RTOS, but it’s still baked in.

    • bobs_monkey@lemm.ee
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      12 hours ago

      Depends on the manufacturer’s implementation, but yeah in recent years they’ve made it really difficult if not impossible to remove

      • sugar_in_your_tea@sh.itjust.works
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        10 hours ago

        Some models are as easy as removing a fuse or unplugging an optional component from the infotainment system. So a “quick” 1-hour process can remove that noise from the car.

        But I really shouldn’t have to rip apart my car just to remove spyware and nagware.

        • circuscritic
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          9 hours ago

          I might regret not searching about this before running my mouth here, but I would assume most automotive manufacturers, in 2024, are soldering the wwan modules onto the main board of the infotainment system for cost, and to prevent user removal of their subscription vector.

          I would also assume most manufacturers who are converting standard automotive features into paid subscription services that dubiously rely on SaaS backends, are NOT also designing isolated architectures that separate the IoT infotainment system from the car’s critical systems like drive control, transmission, brakes, etc. I’m guessing most at least have CAN bus connections linking them together.

          But I don’t know enough about cars and automotive systems to even pretend being knowledgeable. So, if anyone here is actually well versed on this subject (and not just searching forums before replying to me), please tell me I’m wrong, and how so.

          Seriously, I want to be wrong about this.

          • Blaster M@lemmy.world
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            9 hours ago

            Aftermarket android head unit. As long as they are able to sort out the canbus features, it’s a thing. Unfortunately, it’s mainly the Chinese that do this.

            • circuscritic
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              8 hours ago

              I unintentionally fibbed, because one thing I do have a bit of experience with is aftermarket car stereos, including double-DIN android units.

              Granted, I haven’t tried to install one in a 2024 car, but a lot of modern infotainment systems can’t just be ripped out and replaced with aftermarket unit and retain the car’s original functionality, if it can be removed at all without breaking, or removing your access to core functions, like climate control, etc.

              Here’s a picture of the interior of one of the cars in question, a 2024 Mazda CX-90

              You’re not popping a double DIN in there, and even if you did remove the screen, I’m betting the actual infotainment system boards are inside the dash somewhere installed in a mounted panel box, and they aren’t just going to pop out and be replaceable like your standard head unit.

              Another photo, this one from the linked article:

              • Blaster M@lemmy.world
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                6 hours ago

                Chinese aftermarket “designed to fit” android head units aren’t just double din universals.

  • NOT_RICK@lemmy.world
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    13 hours ago

    Damn, I wish I knew about this workaround before the takedown, I know someone who could benefit from it