Companies may unintentionally hurt their sales by including the words “artificial intelligence” when describing their offerings that use the technology, according to a study led by WSU researchers.

cross-posted from: https://beehaw.org/post/15345295

researchers conducted experimental surveys with more than 1,000 adults in the U.S. to evaluate the relationship between AI disclosure and consumer behavior

The findings consistently showed products described as using artificial intelligence were less popular

“When AI is mentioned, it tends to lower emotional trust, which in turn decreases purchase intentions,”

  • MindTravellerEnglish
    82·
    5 months ago

    AI as a field of computer science has existed since the 1950s and has given us technologies such as fuzzy logic, state machines, expert systems, and genetic algorithms, which have solved real world problems.

    Your definition of AI isn’t based on the history of computer science, it’s based on watching too many movies.