• Baggins [he/him]
    link
    fedilink
    arrow-up
    57
    ·
    1 year ago

    Sir, you need to go to the customer service desk for refunds. This is the self checkout.

  • imgonnatrythis@lemm.ee
    link
    fedilink
    arrow-up
    32
    arrow-down
    1
    ·
    1 year ago

    Guess it depends on what it is, but 90day warranties are still a thing. Everything is just meant to be disposable now though so I guess the idea of refunds is an older person thing.

    • Edgelord_Of_Tomorrow@lemmy.world
      link
      fedilink
      arrow-up
      22
      ·
      1 year ago

      Also depends on the country, in Australia warranties are defined by law as essentially infinite and only constrained by the “expectations of a reasonable person.”

      • owatnext@lemmy.world
        link
        fedilink
        arrow-up
        10
        ·
        1 year ago

        Australia, back at it again with “things that just make sense and should just be things everywhere.”

      • TrippaSnippa@aussie.zone
        link
        fedilink
        English
        arrow-up
        2
        ·
        1 year ago

        “Essentially infinite” is a bit of a stretch. The minimum warranty period is 12 months but it is true that there’s no defined maximum period. The reasonably expected lifespan of a consumer good generally increases with its value. Manufacturers and retailers are free to offer further warranties in addition to the guaranteed warranty period under the consumer law but this does not reduce or replace your rights under the law.

        I will add that change of mind refunds are not covered by Australian consumer law and it is uncommon for retailers to accept them compared to the US. You can usually exchange something for another item of equivalent value or store credit, but you usually can’t buy a phone to try out and return it after 30 days for example.

        • kungen@feddit.nu
          link
          fedilink
          arrow-up
          2
          ·
          1 year ago

          Your 2nd paragraph is similar in the EU: when buying directly in a physical store, there’s no law requiring they accept returns, and only 14-days when purchased online. But because so many physical stores allow returns (at least in Sweden), sooo many people actually believe it’s something coded the law.

  • robocall@lemmy.world
    link
    fedilink
    English
    arrow-up
    30
    arrow-down
    1
    ·
    1 year ago

    I believe McConnell is too old to be a boomer, and is from the Silent generation.

  • JokeDeity@lemm.ee
    link
    fedilink
    arrow-up
    15
    ·
    1 year ago

    I actually had an old man insist I give him his money back, for an empty can of beets that he said were bad, I asked him when he bought them so I could look up the receipt. “Oh, I think about this time last year.”

    • eric@lemmy.world
      link
      fedilink
      arrow-up
      46
      arrow-down
      5
      ·
      edit-2
      1 year ago

      Horrible advice. In many POS systems, the system enforces the refund policy. You have to input the receipt number, and once you do, the system tells you that a refund isn’t possible if it’s too old. And if the system allows it but protocol does not, it’s going to be real easy for management to find out who broke the rules and fire you for cause.

      • pomodoro_longbreak@sh.itjust.works
        link
        fedilink
        arrow-up
        15
        arrow-down
        5
        ·
        1 year ago

        Nah just play it straight-faced and be smart. Lay your groundwork, cover your tracks, and do your follow-ups. I scammed employers (the big ones) out of tens of thousands over the years using whatever leeway afforded to me to reward the nice customers.

          • pomodoro_longbreak@sh.itjust.works
            link
            fedilink
            arrow-up
            14
            arrow-down
            7
            ·
            1 year ago

            I can’t believe there are people out there just doing their job straight, while the excess value of their labour just goes into the pockets of some investor whose biggest contribution to society is, like, a blog from 2018 on the best altitude to take a power nap.

            • TheAlbatross@lemmy.blahaj.zone
              link
              fedilink
              arrow-up
              9
              arrow-down
              2
              ·
              1 year ago

              I think one should leave high school with the bare minimum of social skills required to manipulate a manager to give a old fuck free shit from a ma-hoo-sive company.

              Old people have like zero money and rapidly declining health they can’t afford to address. Yeah, they’re easily manipulated by nonsense “news” and shit, but, like, they’re people, help em steal $50 of cheap appliances

            • ikiru@lemmy.ml
              link
              fedilink
              arrow-up
              2
              ·
              1 year ago

              I might not be stealing money from work, but I am definitely a proud time thief.

          • pomodoro_longbreak@sh.itjust.works
            link
            fedilink
            arrow-up
            2
            ·
            1 year ago

            Occasionally. My retail experience was brief. I’m speaking mostly from experience on the phones. For some reason I was given more discretionary power there than in person

      • TheAlbatross@lemmy.blahaj.zone
        link
        fedilink
        arrow-up
        13
        arrow-down
        10
        ·
        1 year ago

        Press the feed button on the receipt printer to eject blank paper, pocket their receipt. Call management over saying dudes trying to return something he bought last week, but the receipt printer musta fucked up cause it’s blank. Managers gonna hem and haw, pull em aside and say “cmon it’s just a sad old man prolly didn’t even notice he got a blank receipt”

        Do they not teach cons anymore??

          • eric@lemmy.world
            link
            fedilink
            arrow-up
            10
            ·
            1 year ago

            Exactly. Pocketing the customer’s receipt, then feeding out blank paper in order to lie to a manager would be so easy to determine with cameras. Anyone that’s half-competent in loss prevention would catch that.

          • LifeInMultipleChoice@lemmy.ml
            link
            fedilink
            arrow-up
            8
            ·
            1 year ago

            Seriously. Flip to another thread and it will be cashiers/servers/customer service workers complaining that cusotmers are such assholes because they are entitled to shit that they aren’t. This advice was just encouraging that.

    • Son_of_dad@lemmy.world
      link
      fedilink
      arrow-up
      11
      arrow-down
      1
      ·
      1 year ago

      I’m not rushing my job or even putting in the effort to help some mush brain boomer. They need to be told NO more often.

      • TheAlbatross@lemmy.blahaj.zone
        link
        fedilink
        arrow-up
        5
        arrow-down
        3
        ·
        edit-2
        1 year ago

        Sure but like not if they’re trying to con Walmart or Applebee’s or whatever, help em fuck the company.

        If you don’t know how to steal from your job and use it to help others, jeez louise, you’re the one who needs help

        • Son_of_dad@lemmy.world
          link
          fedilink
          arrow-up
          8
          ·
          1 year ago

          I have a decent job with a union, pension and benefits. I’d be an idiot and a piece of shit for stealing here. And sure if I worked at Walmart I wouldn’t care, but I still wouldn’t do it for some random person I don’t know

  • lugal@lemmy.ml
    link
    fedilink
    arrow-up
    8
    arrow-down
    1
    ·
    edit-2
    1 year ago

    But I read the book already, I don’t need it anymore!

  • Transcriptionist@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    Image Transcription:

    Text at the top of the image reads:

    '“Sir, it’s like I told you the first six times. I can’t refund an item which you bought three months ago”

    Boomers-’

    Below the text is an image of American politician Addison Mitchell “Mitch” McConnell III standing in front of the self-service checkouts at Walmart.

    [I am a human, if I’ve made a mistake please let me know. Please consider providing alt-text for ease of use. Thank you. 💜 We have a community! If you wish for us to transcribe something, want to help improve ease of use here on Lemmy, or just want to hang out with us, join us at !lemmy_scribes[email protected]!]

  • yyy@feddit.nl
    link
    fedilink
    arrow-up
    4
    arrow-down
    2
    ·
    edit-2
    1 year ago

    Was surprised two months retour policy is common online, makes more sense online but still that’s quite the try out time.