However, when their hearing ends, they are required to keep the ruling confidential.

What?! Feck corporations. Especially those that take my tax dollars to screw their competition.

Governments are supposed to protect their citizens.

2025 governments are at war with their citizens.

2025 citizens suck.

When travellers experience issues such as cancelled or delayed flights, or lost bags, and feel the airlines don’t respond appropriately, they can take their complaint to the federal government’s Canadian Transportation Agency.

However, when their hearing ends, they are required to keep the ruling confidential.

Now the agency is proposing to fine people for going public about their decisions.

It doesn’t seem crazy for there to be consequences for violating a confidentiality requirement. Having a confidentiality requirement is the part the should maybe be questioned.

Isn’t having to fly nowadays punishment enough?