• EhForumUser
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    1 year ago

    On the flip side, the only reason you have to go through the check out process at all is because you accepted the job as warehouse worker and picked the items off the shelf yourself. Historically, business would have someone do that work for you too.

    Imagine the things you could do while the employee is in the back pulling the items you need. What is it about working in a warehouse that you like, that you don’t like about being a cashier?

    • Victor Villas
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      1 year ago

      Yeah, absolutely. I don’t subscribe to this “free work” analogy for me doing something for myself, just wanted to highlight that for some people in some situations, there is more value in using the cashier even if it takes longer.

      • EhForumUser
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        1 year ago

        Sure, but the question asks what value a cashier brings that a picker doesn’t bring?

        Perhaps the value is in simply not having to accept change? All of us here likely grew up when walking in the warehouse was already commonplace. While there are still some stores out there that keep the warehouse off-limits to the customer, it’s not a common practice anymore. If we were, instead, in the transition towards pushing the warehouse work off onto the customer, rather than the cashier work, maybe we’d be hearing the same thing?

        • Victor Villas
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          1 year ago

          Sure, but the question asks what value a cashier brings that a picker doesn’t bring?

          I can’t think of any. But I don’t see how that changes anything.

          Imagine the things you could do while the employee is in the back pulling the items you need.

          I don’t have to imagine, I’m a happy customer of grocery delivery so I make use of warehouse pickers too.

          In any case, the main point is that for some people in some situations, there is more value in using the cashier even if it takes longer.

          • EhForumUser
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            1 year ago

            But I don’t see how that changes anything.

            It changes my understanding. If I can’t learn from discussion, what’s the point?

            for some people in some situations, there is more value in using the cashier even if it takes longer.

            Right, but what’s the value which isn’t also found in the picker? If you want to sit back and relax while the work gets done, as posited earlier, why is that not true for the entire process?

            • Victor Villas
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              1 year ago

              Right, but what’s the value which isn’t also found in the picker?

              I can’t think of any. Again.

              If you want to sit back and relax while the work gets done, as posited earlier, why is that not true for the entire process?

              I’m not saying it’s not true. If the local supermarket decides to provide that service at no extra cost, I’ll use it. And even when it’s not free, sometimes I use it (grocery delivery).

              • EhForumUser
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                1 year ago

                I can’t think of any. Again.

                But, again, I ask… It doesn’t have to come from you. This service is a multi-user system.

                If the local supermarket decides to provide that service at no extra cost, I’ll use it.

                Even if the experience is worse?

                • Victor Villas
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                  1 year ago

                  Even if the experience is worse?

                  It depends. Worse in what way? I’m sure there would be scenarios that it would work out fine.