• EhForumUser
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    1 year ago

    Sure, but the question asks what value a cashier brings that a picker doesn’t bring?

    Perhaps the value is in simply not having to accept change? All of us here likely grew up when walking in the warehouse was already commonplace. While there are still some stores out there that keep the warehouse off-limits to the customer, it’s not a common practice anymore. If we were, instead, in the transition towards pushing the warehouse work off onto the customer, rather than the cashier work, maybe we’d be hearing the same thing?

    • Victor Villas
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      1 year ago

      Sure, but the question asks what value a cashier brings that a picker doesn’t bring?

      I can’t think of any. But I don’t see how that changes anything.

      Imagine the things you could do while the employee is in the back pulling the items you need.

      I don’t have to imagine, I’m a happy customer of grocery delivery so I make use of warehouse pickers too.

      In any case, the main point is that for some people in some situations, there is more value in using the cashier even if it takes longer.

      • EhForumUser
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        1 year ago

        But I don’t see how that changes anything.

        It changes my understanding. If I can’t learn from discussion, what’s the point?

        for some people in some situations, there is more value in using the cashier even if it takes longer.

        Right, but what’s the value which isn’t also found in the picker? If you want to sit back and relax while the work gets done, as posited earlier, why is that not true for the entire process?

        • Victor Villas
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          1 year ago

          Right, but what’s the value which isn’t also found in the picker?

          I can’t think of any. Again.

          If you want to sit back and relax while the work gets done, as posited earlier, why is that not true for the entire process?

          I’m not saying it’s not true. If the local supermarket decides to provide that service at no extra cost, I’ll use it. And even when it’s not free, sometimes I use it (grocery delivery).

          • EhForumUser
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            1 year ago

            I can’t think of any. Again.

            But, again, I ask… It doesn’t have to come from you. This service is a multi-user system.

            If the local supermarket decides to provide that service at no extra cost, I’ll use it.

            Even if the experience is worse?

            • Victor Villas
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              1 year ago

              Even if the experience is worse?

              It depends. Worse in what way? I’m sure there would be scenarios that it would work out fine.