I’m not sure what this critique is. Is a 1 year warranty on defects not sufficient for an ebike? This isn’t an automobile with thousands of moving parts, and that’s a good thing. If more warranty is desired, aftermarket warranties are an option for purchase.
Be advised that credit card extended warranties often broadly exclude any motorized transport, intended to exclude motor vehicles but that language typically also excludes ebikes.
I’m glad it’s been running well for you! My perspective is “what would convince consumers to ditch their car?”, and also, “how can we avoid disposable bikes?”
So in that vein, I think that warranty needs to be stronger across the board.
So, they sell toys, not vehicles?
I’m not sure what this critique is. Is a 1 year warranty on defects not sufficient for an ebike? This isn’t an automobile with thousands of moving parts, and that’s a good thing. If more warranty is desired, aftermarket warranties are an option for purchase.
Be advised that credit card extended warranties often broadly exclude any motorized transport, intended to exclude motor vehicles but that language typically also excludes ebikes.
1 year is pathetic.
Just to compare:
At a minimum, there should be 2 years covering the electronics, and frame warranties should be at least 5 years.
1 year on everything is bad. Really bad. Shows no confidence in their own product.
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I’m glad it’s been running well for you! My perspective is “what would convince consumers to ditch their car?”, and also, “how can we avoid disposable bikes?”
So in that vein, I think that warranty needs to be stronger across the board.
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I’m not terribly surprised, they have proprietary spokes. I’d never buy one.