• Showroom7561
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    1 day ago

    1-Year Warranty*

    Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

    So, they sell toys, not vehicles?

    • litchralee@sh.itjust.works
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      1 day ago

      I’m not sure what this critique is. Is a 1 year warranty on defects not sufficient for an ebike? This isn’t an automobile with thousands of moving parts, and that’s a good thing. If more warranty is desired, aftermarket warranties are an option for purchase.

      Be advised that credit card extended warranties often broadly exclude any motorized transport, intended to exclude motor vehicles but that language typically also excludes ebikes.

      • Showroom7561
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        1 day ago

        Is a 1 year warranty on defects not sufficient for an ebike?

        1 year is pathetic.

        Just to compare:

        • Rad Power bikes: 2 year warranty on frame, battery, and components.
        • Pedego: 5 years on parts and battery; lifetime on frame.
        • Tern: 10-years when you register your bike.
        • Trek: Lifetime on frame; 2 years motor and battery.
        • Giant: lifetime on frame; 10 year on forks; ebike components 2 years.
        • Priority bikes: 5 years on frame; 2 years on ebike components.

        At a minimum, there should be 2 years covering the electronics, and frame warranties should be at least 5 years.

        1 year on everything is bad. Really bad. Shows no confidence in their own product.

        • AnIndefiniteArticle@sh.itjust.works
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          1 day ago

          Ride1Up is definitely the bargain bin bike, at least compared to other American-based brands.

          It’s a cheap build-your-own kit that comes disassembled and with a good manual.

          I got mine because I love DIY stuff, especially when it saves money. I know the bike better from working on it, and I’ve had a lot of fun tinkering.

          And hey, it’s holding up better than the even-cheaper e-bike that my neighbor ordered from China.

          That said, this “warranty on defects” doesn’t include shipping damage, as my bike’s box arrived dented and the front wheel slightly warped. I ended up needing to buy a new wheel for $80. They did replace the gear shifter that arrived broken.

          6000 km in and the rest of the bike has held up very well! I’ve only had to replace brakes and chains from normal usage in the ice and salt of winter commuting.

          The warranty and the shipping are my only complaints, but then again I know I chose the cheapest option that had the features I needed.

          • Showroom7561
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            1 day ago

            I’m glad it’s been running well for you! My perspective is “what would convince consumers to ditch their car?”, and also, “how can we avoid disposable bikes?”

            So in that vein, I think that warranty needs to be stronger across the board.

            • AnIndefiniteArticle@sh.itjust.works
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              1 day ago

              I agree!

              And of course as I’m biking home after saying that I pop a tire, lol.

              I’ll also note for completeness that the warped front wheel was mostly rideable, if a bit rough, until I got my brakes done at a shop at 1500 miles. The rotor made a lot of noise with the new pads and rapidly exacerbated the wobbliness of the wheel. The guy said he sanded down the rotor, which may have contributed to the rapid deterioration. From then on I committed to working on my bike myself. With the new wheel I’ve gotten up to 6000km with no wobbliness.