For months, Lloyd Walker would regulary get a new coin in the mail. Eventually, Walker says he didn’t bother to look — he already knew what was inside the padded white envelopes.

The packages from the Bradford Exchange, an American company that’s been selling collectibles, trinkets and jewelry since the 1970s, had been coming to his St. John’s home since July.

Walker said he didn’t knowingly sign up for any subscription program, nor does he want the coins he received. But despite writing to the company to cancel, Walker continued to be charged.

With the exception of Ontario, which is beefing up consumer protection legislation, Canada has poor consumer protection legislation, said Tamblyn Watts.

  • girlfreddyOP
    link
    fedilink
    arrow-up
    32
    ·
    9 months ago

    A dozen years ago I worked at a call centre. One of our clients was a company that pulled this crap. Every one of us who worked that account dreaded those calls, mostly because we understood their anger … but it was hard having it directed at us (Canadians) by American customers.

    I hated that job.