I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

  • FiveMacs
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    1 year ago

    LOL. They blindly look at the receipt then hand it back to you. Takes literally 2 seconds, no one is ever questioned because they employees don’t care and just need to look like they are doing something. It’s totally useless.

    I just walk past them. Zero obligation to actually comply