• MerchantsOfMisery@lemmy.ml
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    3 years ago

    It’s not really a cycle like that, I don’t think. It’s usually just because nobody in charge of software (i.e a department’s IT team) wants to deal with the inevitable wave of complaints and "things USED to be good until you started this new BS!" comments.

    Sure people may get used to the change in the long run, but often times that involves the person who was originally responsible for the change to get fired and then the next guy replaces him to manage the chaos while saying “blame the last guy!”.

    Also, money plays a big factor in this. Microsoft along with a lot of proprietary software companies know how to grease the wheels by exploiting corrupt administrators and higher ups.