I wanted to know if my local Food Basics store is tracking me.

I looked at the privacy policy on foodbasics.ca and not finding any mention of this, but wanting to be sure, I emailed their Privacy Officer.

This is the email I sent:

Hello,

I shop at the food basics store at [Address] in [City],

I would like to know if you use facial recognition or identification technology in the store? And if so, for what purpose, and if the information is stored for how long?

Thank you,
[Me]

Here is the response I got:

Hello,

I confirm that Metro does not use facial recognition technology or any other technology that allows the identification of individual at the Food Basics stores.

Best regards
Eliane
Legal Counsel

Just want to share to encourage everyone to learn about and exercise your consumer privacy rights.

  • Em Adespoton
    link
    fedilink
    arrow-up
    24
    arrow-down
    6
    ·
    5 months ago

    That’s great, except it’s a lie — if they use card readers, they’re using technology that allows the identification of an individual. This makes me question the veracity of the rest of the statement.