I just started watching Voyager on Paramount Plus today, and noticed that the first two episodes, which are shown together, are presented as the appropriate 4:3 aspect ratio, but Episode 3 “Parallax” is presented in a distorted 16:9 or 16:10 format. I see no option to change this in Paramount Plus settings, and my Vizio TV will also not allow me to alter what ratio is being displayed.

Anyone else have this issue? Is this going to persist for the entire series? I didn’t have this issue at all with TOS, Animated, TNG, or DS9.

  • jeremywc@infosec.pub
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    1 year ago

    I have the same problem with the Paramount+ app on my LG TV. If the commercials that run before the episode are widescreen, it will stretch the episode from the original aspect ratio. Letting the episode play for about a minute, then exiting to the menu and resuming playback seems to pop it back to 4:3 for me.

    • Daniel Quinn
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      1 year ago

      Wait, commercials? Since when are there commercials on Paramount+?

      • th_in_gs@lemmy.sdf.org
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        1 year ago

        There are two subscription prices - the more expensive one has no ads, the cheaper one has ads.

        • 5too@lemmy.world
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          1 year ago

          I’ve got the cheaper commercial driven subscription, but I only see commercials on my Roku - if I browse to the Web site, it’s still commercial free!

          Paramount+ still feels pretty buggy in general.

        • unalivejoy@lemm.ee
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          1 year ago

          Even if you get the ad-free plan, you might get “internal” commercials for other Paramount plus shows. Just pre-roll ads though. Also, the Paramount logo counts as an ad and you can’t skip it. I’ll never get those 5 seconds back.

        • riley0@lemmy.dbzer0.com
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          1 year ago

          the cheaper one has ads That used to be over-the-air, broadcast tv. Monopolies gotta gouge.

      • Twopaw@meow.social
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        1 year ago

        @danielquinn @jeremywc

        > [Another Person] Streaming services and aspect ratios are always an issues. That and what “cut” of the video they got.

        Now this doesn’t make sense at all. There is only one commercially available version of Voyager’s entire run on-air presentation, whether the original playback archives or DVD sets (the latter of which I have in physical media for all seven seasons) because there was never a native HD version, like DS9.

        I understand that the Obtuse Suit Boobs believe the black bars on either side of the viddy are anaethematically wrong, but they need to stay in their coffin lane.

    • RavenFellBlade@startrek.websiteOP
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      1 year ago

      This ended up being the problem! I had it happen a few more times, always after ads, and backing out and playing did fix it. Thank you for the solution! Paramount really is a buggy mess of an app.

    • FormerGameDev@midwest.social
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      1 year ago

      hmmm. i have an old LG smart TV (webOS v1), I wonder if it would be possible to sideload the Paramount app to it, somehow, and see if it would work… I think it’s currently flagged as requiring webOS v3+