Freedom Mobile customers who picked up the recent $19/1GB promo plan have found it doesn’t include unlimited data as advertised.

The $19/1GB promo plan, which ended March 17, offered 1GB of 5G+ data with “unlimited data at reduced speeds thereafter,” a common feature of mobile plans these days.

However, several customers took to Reddit and RedFlagDeals (RFD) to share their discovery that after getting the $19 plan and using the 1GB, their data turned off instead of switching over to the slower speed.