It’s thr reason a SIGNIFICANT portion of users still put up with their bullshit OS on their machines. Doesn’t mean they aren’t shitting the bed with said OS or their gaming divisions.
Gaming is quite critical for any tech company because it validates technology. If not for gaming, AI wouldn’t even have hype.
It seems like they are moving away from hardware sales now that they’re pushing their console exclusives to PC/Playstation. They really are trying to push for gamepass, but I feel like that’s going to alienate their core fan base that has invested into their ecosystem.
They don’t seem to be concerned with communication either, which is concerning considering Sony and Nintendo both seem to have better outreach in the past decade. Such a strange shift from when the 360 dominated the market despite having red ring of death issues.