Not a disagreeing with you but I worked with few engineers like this. This is the reason for project managers and sales people as a buffer with clients.
They kind of made that joke in Office Space.
I can 100% understand that frustration of not cutting out the middle man. In some cases it would be highly beneficial.
I remember the story where they customer wanted to have the back of passenger plane open up, sales guy sold it, engineers did it without question. At the end someone asked why, it was because the customer wanted to quickly exchange air… People loss their minds but management was too busy counting the money.
“Hey boss, @[email protected] says they don’t like the new telephones? Says they’re made for kids or something.”
@[email protected]: I still don’t know why I was fired… The boss kept telling me to shove the phone system? Maybe they meant push? Was I supposed to work on some branch of the phone system?
Not a disagreeing with you but I worked with few engineers like this. This is the reason for project managers and sales people as a buffer with clients. They kind of made that joke in Office Space.
https://youtu.be/m4OvQIGDg4I?Oosz1OyOb9lRBLKT
Meanwhile, I’m a dev who can actually talk to people, but I still have to go through 5-6 layers of business people mangling what the user said…
I can 100% understand that frustration of not cutting out the middle man. In some cases it would be highly beneficial. I remember the story where they customer wanted to have the back of passenger plane open up, sales guy sold it, engineers did it without question. At the end someone asked why, it was because the customer wanted to quickly exchange air… People loss their minds but management was too busy counting the money.
It’s as if they don’t remember playing telephone when they were kids.
“Hey boss, @[email protected] says they don’t like the new telephones? Says they’re made for kids or something.”
@[email protected]: I still don’t know why I was fired… The boss kept telling me to shove the phone system? Maybe they meant push? Was I supposed to work on some branch of the phone system?