• carl_dungeon@lemmy.world
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          7 months ago

          So like I said- builder grade. If you had a company come in to install a system, you can pick from many options and features, like multi stage pumps, variable speed fans, etc. the base models from these companies are “builder grade” because it’s basically the cheapest model they can install in 100 houses they’re building. You can look up your system specs online and also see what other similar models are in the product line. You dont need the most expensive system to have good cold weather performance, but you may not get it on the cheapest model.

    • YourPrivatHater@ani.social
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      7 months ago

      Thats… Not how they should work, sounds like you got scammed. Mine works at around -30°C just fine, shure it takes more electricity when it has to heat more, but besides that it just works (don’t really have to care about electricity, love my solar panels)

      Or do you have one that works as AC in the summer as well, i heared that their operating temperature is different but idk.

        • halcyoncmdr@lemmy.world
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          7 months ago

          If it’s that specific that it happens at an exact temperature, it sounds like an intentional “fuck you” switch on that model disabling it and not an actual physical limitation.

        • YourPrivatHater@ani.social
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          7 months ago

          That sounds like a scam… Like you only need a small resistance heater to keep the thing running. But yeah the double things have another operating range again idk how it works exactly, but the minimum temperature shouldn’t be a big issue to solve, even with electricity. -17°C isn’t that cold either, i would be super pissed if my heater stops working the coldest days of the year… Every year… Because that happened to me with a gas boiler once, it broke on Christmas and nobody could fix it for over a week because the replacement wasn’t in stock because a part broke that tje technician didn’t know that it even can break :/