• Funderpants
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    9 months ago

    Yea FLO has a bad system for reporting problems, you need to record the station number, then goto a special web site and put in a ticket. No app button for it, even when you’re right there.

    I’ve seen stations go out on my long route (500km) for a month, then I report them and they’re fixed in days. Turns out, many people drive up, find them broke, and ride off without reporting.

    • Ilovethebomb@lemm.ee
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      9 months ago

      How is that not monitored though? Surely a station showing a fault code would automatically notify someone.

      • reddig33@lemmy.world
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        9 months ago

        It does, but it’s likely the government incentives were to build the stations, not to keep them running. We had that problem in the US for a while until the rules for subsidies were recently updated.

      • AnotherDirtyAnglo
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        9 months ago

        Sometimes physical damage (like a frayed cable on the charger, or a damaged connector) can’t be monitored remotely – but they would certainly see that a station’s usage stats have suddenly dropped, and could send someone by to check on it.