HD’s inventory system is a shit show. The workers’ app and customer app use the same stock database, and most of the time it’s nowhere even close to what’s actually on hand (at least for the electrical stuff). I’ve had days where I need a specific part, an worker and I will scour the store looking for a pallet on the rack to find nothing. I don’t blame them, I think HD has just gotten to the point where they don’t care, if you don’t like it, go to Lowe’s that has almost the same problem. My issue is the HD/Lowe’s are an hour closer than my supply house, which is already an hour or so drive down the hill from my town.
HD’s inventory system is a shit show. The workers’ app and customer app use the same stock database, and most of the time it’s nowhere even close to what’s actually on hand (at least for the electrical stuff). I’ve had days where I need a specific part, an worker and I will scour the store looking for a pallet on the rack to find nothing. I don’t blame them, I think HD has just gotten to the point where they don’t care, if you don’t like it, go to Lowe’s that has almost the same problem. My issue is the HD/Lowe’s are an hour closer than my supply house, which is already an hour or so drive down the hill from my town.