Turning off this TV really just brings up a black screen. I can for the life of me how to actually turn it off off. It’s mounted so hard to access the power.
QN50Q60CA
Maybe it’s defective. I would suggest returning it.
Hmm this doesn’t look right at all, maybe it’s defective?
Send it back
An off switch? You’ll get 10 years for that!
https://rec.arts.tv.narkive.com/oCoEXBGs/thoughts-on-max-headroom
Is there a physical power button on the tv?
Yup it does the same thing.
Try the circuit breaker
try holding the off button on the remote for x-number of seconds, that works for mine, so perhaps it works for yours as well? mine is also Samsung but different model.
As others have said it seems to be defective. I would suggest getting it repaired if it’s under warranty.
Just a guess - is there a settings menu somewhere? Idk what to tell you to look for but it might be in there. Good luck!
If you can’t turn off the power, I doubt you can as they sit in stand-by mode when Off.
Otherwise the remote would not work to turn it on.
Op’s problem is that the backlight is on. I don’t know new Samsung TVs, but that is extremely surprising if it can’t be turned off.
I have a Toshiba TV that glows dimly when off. Not as obvious as this set, but it can just make it out at night.
Thanks for all the replies! Followed up with a repair person and it is in fact defective.
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