• drekly@lemmy.world
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    8 months ago

    Sounds like they need retraining or firing then. They need to learn some CRM skills.

    I shopped around and recently got a new CRM that works better for what our company is doing, and helps keep tabs on everyone’s workload and time tracking and it’s so good.

    And I’m not even managing anyone, my department is a one-man army. It’s just really really nice to be able to hold yourself accountable, take relevant notes for future reference, and see what workload I have every day. I’m still busy and stressed to fuck, but the load off my brain trying to remember every single job I have is phenomenal.

    I don’t need a meeting or a phone call or an hour standing at anyone’s desk, I just open a dashboard and go ‘Cool I can see what’s coming, whats been done, whos working on it, and all the documentation and logging I need to be informed about how it effects my work’ in seconds.