WhatsApp's rise and recent PR efforts highlight a class of business models that I call "user domestication".

As Seirdy notes:

It just keeps getting more relevant. WhatsApp, GitHub, Twitter, Reddit…each disaster worse than the last. The companies in charge know that the users will just take it after having their autonomy taken first.

  • thekernel@kbin.social
    41·
    2 years ago

    seems like a lot of revisionist bullshit in this rant, eg:

    WhatsApp rose by trapping previously-free beings in their corral and changing their habits to create dependence on masters

    WhatsApp rose because:

    a) If was free

    b) it used data vs sms/mms which was becoming cheaper

    c) it was cross platform at the time (blackberry, android, nokia, etc)

    d) It used your existing phone number as your identifier, so onboarding and finding existing contacts was swift

    • Damage@feddit.it
      18·
      2 years ago

      Exactly. People started using and are still using Whatsapp because it allows global, free communication. When it started getting popular, greedy service providers were still charging several euro cents for a few bytes of data sent via SMS, even to the same network, of course people went for the free alternative (I actually installed Viber before WhatsApp).

      Nowadays it still has the advantage of being free when communicating abroad. I travel a lot, and calls from foreign countries, sometimes on different continents, are expensive and low in quality; a local data SIM on my dual sim phone allows me to call friends and relatives at home with the same ease as a normal phone call and without crazy costs.

    • Zagorath@aussie.zone
      6·
      2 years ago

      It used your existing phone number as your identifier

      Wait, people think of that as an advantage? For me, that has always been the reason I have refused to use it. It’s also why I never even tried Google’s Allo despite being a big fan. A chat application that isn’t using the phone network shouldn’t be tied to your phone number. It makes cross-platform support extremely awkward, and that’s noticeable in how poor What’s App still is for cross-platform use.

      • 15Redstones@feddit.de
        5·
        2 years ago

        For people who previously used SMS and had their contacts saved in the phone’s pre-installed contact app, WhatsApp could use all those contacts out of the box.