According to their website, Publications owned by GAMURS Group include:
Destructoid
The Escapist
Siliconera
Twinfinite
Dot Esports
Upcomer
Gamepur
Prima Games
PC Invasion
Attack of the Fanboy
Touch, Tap, Play
Pro Game Guides
Gamer Journalist
Operation Sports
GameSkinny
https://www.cbsnews.com/amp/news/eating-disorder-helpline-chatbot-disabled/
It’s already been reversed because of how badly it did.
They didn’t reverse it in the sense that they went back to human operators. They got rid of the AI by getting rid of the service altogether by the looks of things.
Sometimes no service is better than bad service?
In this case, yes.
And of course they fired the workers after they voted to unionize, what else we would expect?