This made me recall an odd bank related situation that happened to me a few weeks ago, and which I am still a bit perplexed by.
Due to a couple of things coming up, I needed to stock up on some bills of various denominations. Nothing all that crazy, in my opinion, 20 $1 bills, 20 $5 bills, stuff like that, a few hundred dollars at most. Where else do you get bills like that? The bank, I assumed.
When I got up to the teller, I explained that I needed to pull out X amount from my account, and I that I needed specific number of each denomination. She looked at me like I was asking something completely unheard of. She even told me, I don’t think I have the money for that as she shuffled through some drawers.
Eventually she asked another teller who told her she’d have to go to the central terminal (I don’t recall the actual name they used) and make a request for each denomination. So the teller walked across the back of the bank to a computer that looked like it was from the 80s. After about 10 minutes of typing, with multiple people helping her, 2 people came out from a room, walked over to a floor vault and opened it. While one pulled out the cash I requested, the other stood guard. It was surreal. They counted the money twice, the teller counted the money twice, and then finally came back to the counter and gave me the deposit. She seemed to be barely holding back her level of irritation at me.
All that for just a few hundred dollars in cash. It had me really wondering if I was mistaken about the role and services provided by banks and whether I was out of line for asking to receive specific denominations. Was I supposed to leave a tip or something?
Sounds like either your bank is a local one struggling on business or its run by really incompetent management who failed to properly stock up the tellers. As them to pull out some 2$ bills next time everyone likes those
Those are just terrible employees who likely have such a sedentary way of working that they serve the same dozen clients every week and feel put out by anyone they don’t know.
Go back and fucking do it again. Seriously.
Punish them for not handling their goddamn job like professionals. In fact, when you go back to do it again, casually mention that you’ll be writing the branch manager and you’re glad they’re able to go to such lengths for you. I am not even kidding, they’re being passive-aggressive by performing this big act and deserve to lose even more of their time and patience. You don’t owe them anything, much less an explanation, you pay all their paychecks. You’re the person who has the money, they should be falling over themselves to make sure you, the guy with the money, is taken care of and secure. Their entire business model depends on making people feel comfortable leaving their money with them. You’re the boss.
This made me recall an odd bank related situation that happened to me a few weeks ago, and which I am still a bit perplexed by.
Due to a couple of things coming up, I needed to stock up on some bills of various denominations. Nothing all that crazy, in my opinion, 20 $1 bills, 20 $5 bills, stuff like that, a few hundred dollars at most. Where else do you get bills like that? The bank, I assumed.
When I got up to the teller, I explained that I needed to pull out X amount from my account, and I that I needed specific number of each denomination. She looked at me like I was asking something completely unheard of. She even told me, I don’t think I have the money for that as she shuffled through some drawers.
Eventually she asked another teller who told her she’d have to go to the central terminal (I don’t recall the actual name they used) and make a request for each denomination. So the teller walked across the back of the bank to a computer that looked like it was from the 80s. After about 10 minutes of typing, with multiple people helping her, 2 people came out from a room, walked over to a floor vault and opened it. While one pulled out the cash I requested, the other stood guard. It was surreal. They counted the money twice, the teller counted the money twice, and then finally came back to the counter and gave me the deposit. She seemed to be barely holding back her level of irritation at me.
All that for just a few hundred dollars in cash. It had me really wondering if I was mistaken about the role and services provided by banks and whether I was out of line for asking to receive specific denominations. Was I supposed to leave a tip or something?
Sounds like either your bank is a local one struggling on business or its run by really incompetent management who failed to properly stock up the tellers. As them to pull out some 2$ bills next time everyone likes those
Those are just terrible employees who likely have such a sedentary way of working that they serve the same dozen clients every week and feel put out by anyone they don’t know.
Go back and fucking do it again. Seriously.
Punish them for not handling their goddamn job like professionals. In fact, when you go back to do it again, casually mention that you’ll be writing the branch manager and you’re glad they’re able to go to such lengths for you. I am not even kidding, they’re being passive-aggressive by performing this big act and deserve to lose even more of their time and patience. You don’t owe them anything, much less an explanation, you pay all their paychecks. You’re the person who has the money, they should be falling over themselves to make sure you, the guy with the money, is taken care of and secure. Their entire business model depends on making people feel comfortable leaving their money with them. You’re the boss.
They’re just people doing a job that their boss made needlessly annoying. They shouldn’t need to open a vault to get a couple hundred bucks.
Don’t punish the workers, punish the boss
And the boss is likely not on site.