• OhmsLawn@lemmy.world
    link
    fedilink
    English
    arrow-up
    13
    ·
    2 months ago

    “We can only access the last six months of billing history. We will credit the difference on your next bill.”

    • halcyoncmdr@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      ·
      2 months ago

      Exactly the type of situation I see happening. And that will be only after he complains that they didn’t proactively do anything about it.