I don’t have a PS5 but bought a controller. The first time I was playing a game that supported that feature, I thought my shoulder buttons had broken somehow. I suddenly had to press very hard after pressing the button halfway, and it was clicking. It clicked a bit later that it was a feature when it wasn’t happening all the time, just when doing a certain thing in the game.
I don’t have a PS5 but bought a controller. The first time I was playing a game that supported that feature, I thought my shoulder buttons had broken somehow. I suddenly had to press very hard after pressing the button halfway, and it was clicking. It clicked a bit later that it was a feature when it wasn’t happening all the time, just when doing a certain thing in the game.