Relevant part:

Unfortunately, at this time, we have to announce an indefinite delay of the Xbox version.

We understand how disappointing this news is to the Xbox community. Unfortunately, despite our best efforts and the hard work of our dedicated team, we’ve encountered challenges that have delayed our release on the Xbox platform. We want to emphasize that this is not a decision we’ve made lightly.

We apologize for any disappointment this may cause and sincerely thank you for your understanding and patience. As a self-published indie studio, your support means everything to us, and we are dedicated to bringing Enotria to as many players as possible.

  • slimerancher@lemmy.worldOP
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    4 months ago

    As per https://lemmy.world/post/19357959 (referring to https://www.eurogamer.net/soulslike-enotria-the-last-song-delayed-indefinitely-on-xbox-as-dev-says-its-being-ignored-by-microsoft)

    As spotted by Windows Central, though, Jyamma CEO Jacky Greco later went into additional detail on Discord. Following a community manager’s statement dismissing speculation the studio had been “paid by Sony”, Greco shared his own frustrations relating to the delay. “You can ask Xbox why they haven’t answered us for two months,” he wrote. “Obviously they don’t care about Enotria and they don’t care about you… We’ve Xbox Series X/S version ready, but we can’t proceed with submission and release, I spent a lot of money for porting and they decided to ignore us.”

    A similar statement also appeared on Enotria’s X/Twitter feed. After a fan inquired about the “main challenge” holding up release, Jyamma wrote, “Communication with Xbox. The game works fine on Series S and X but we cannot go through the submission process and they can take even two months to reply to us.”

    Greco later shared a little more on the issue the studio had enountered, explaining it was unable to open Enotria’s Xbox store page and submit the game - something Microsoft’s support teams reportedly initially took responsibility for, before further communications were ignored. “We really want to release the game on Xbox ASAP,” Jyamma added elsewhere, “but with lack of communication on their side it is a hard task indeed.”

    The suggestion seems to be things might be resolved pretty quickly if Jyamma could get a response from Microsoft, but in the meantime, Enotria: The Last Song will only be available for PlayStation 5 and PC when it launches on 19th September.

    I wonder if there’s more to the story. Let’s see if MS responds.

    • Katana314@lemmy.world
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      4 months ago

      The worst part is, they could actually get slammed by Xbox for throwing them under the bus publicly. Professionals are often expected to keep disagreements or communication gaps private rather than use them for blame.

      Personally ever since Xbox’s firing spree I’ve been tempted to know what the hell is going on there, so I’m presuming this is just a sign of their mess.

      • slimerancher@lemmy.worldOP
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        4 months ago

        I agree.

        They are an indie studio though, and self-publishing. So probably just annoyed about “lot of money spent on Xbox port” and it going to waste because of something they can’t control.

        This could also be the reason they aren’t getting a reply from MS. Maybe they aren’t big enough for anyone to pay them special attention, nor small enough to be part of indie outreach team or something.

        Just speculating…