Archive link

Michael Orlitzky was not having a good day with his laundry. First CSC Serviceworks, a laundry management company, replaced all of the machines in his building with new coin-op or app-powered ones. The card reading machines had been an issue for years because the cards would stop working and the recharge machine would steal dollar bills, Orlitzky said. Now he had another enemy with its own quirks to get used to. Plus, CSC had replaced the machines about a week ahead of schedule, meaning that any cash on his or others’ laundry cards was now worthless and unusable.

Then, one of the new machines ate his quarters. The first machine was stuck on the cold setting, and he had to pay another $2 and move all of his belongings to another machine. He called CSC customer service and was on hold for an hour. CSC eventually told him to get a refund through the company’s website, which in turn insisted he install CSC’s app to proceed.

“That was the day I decided laundry would be free,” Orlitzky told 404 Media in an email.

Orlitzky then discovered multiple bypasses to CSC machines that allow him to wash his clothes for free. Since then, he’s been pretty quiet about the whole thing. Orlitzky published a brief write-up of his escapades on his personal website last year, but hasn’t shared it on social media. Some people in his building know his secret, but that’s about it. That is, until now, with Orlitzky due to speak at the DEF CON hacker conference in August about how he found infinite money cheats for CSC laundry machines. The talk is called “Laundering Money.”

  • Vodulas [they/them]@beehaw.org
    link
    fedilink
    arrow-up
    36
    ·
    2 months ago

    Meh, it is illegal, but personally I don’t find it immoral. Laundry machines like this are just another way for landlords to extract money from their tenants for basic needs. They have them in a captive situation and should be providing either hookups in unit or free laundry facilities.

    • Admetus@sopuli.xyz
      link
      fedilink
      arrow-up
      10
      ·
      2 months ago

      ‘Free laundry machines’ could essentially be included in the rent, provided laundry machines are used properly and intentional damage paid for. I would be okay with CCTV being employed to ensure this. An extra $10 for water usage, and everyone uses their own detergent.

      But does that make sense for capitalists?

      • Vodulas [they/them]@beehaw.org
        link
        fedilink
        arrow-up
        10
        ·
        edit-2
        2 months ago

        For me, rents are already pure profit for most apartment buildings, so they should just include it. I do agree there would need to be some incentive to keep them in order, but CCTV seems a little invasive. Not sure what the answer is, but I don’t think landlords would do it any how

        Edit: By “For me” I meant in my opinion, not that I run apartments. Tired brain…

        • Admetus@sopuli.xyz
          link
          fedilink
          arrow-up
          1
          ·
          2 months ago

          Profit 😕

          I agree CCTV is a bit invasive…depends on the tenants! If I were a landlord with some tenants of concern, I’d have washing machines facing away from CCTV so no laundry is on camera!