I currently work as Helpdesk analyst for a company that produces projectors. I am on the NOC that field technicians call into for any assistance. I would describe my job as having some elements of network, software, and hardware troubleshooting. Ultimately with my end goal I want to get into cybersecurity and be on a SOC somewhere. To achieve that I am working on my Net+ and building a home lab with some hardware I have to practice building a virtual network. Eventually I want to develop my coding skill and get my Sec+ and other certs. What are the opinions of those who are in both industries and any advice?
I’ll echo this. Doing quite well for myself in IT and I have a big fat 0 for certs. I’ve interviewed many people for jobs as well, and I learned certs are bullshit.
Many will pay to have people do them for them. Or brain dump them. Many times I’ve danced circles around people that look way better on paper than me.
If you learn the concepts, work and apply them, get that hands on experience, it will help.
Honestly maybe even a quick run through an MSP is a good place to start. You get to touch a lot of things and learn quickly.