Michael Ten @lemmy.world to

Technology@lemmy.ml · 1 year ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.ml · 1 year ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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wuphysics87@lemmy.ml
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1 year ago
Hopefully spamming 0 or constantly yelling operator will still get you one of the very few people that still work there
- smeenz@lemmy.nz
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  1 year ago
  Yes but your estimated wait time is … 3 hours and… 22 minutes.
- Peffse@lemmy.world
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  1 year ago
  I’ve noticed more and more are just hanging up on you now.

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