Public Mobile Users Protest Rewards Cut with CCTS Complaints • iPhone in Canada Blog
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Telus-owned Public Mobile announced last week its legacy rewards program was coming to end, starting in May. All existing users on the old rewards program will be transitioned over to the newest Public Points program. Since covering this story, Public Mobile customers have ramped up their frustration over the ending of the old rewards program,
  • Showroom7561English
    4·
    8 months ago

    Rightfully so! I think my bill will go up something like $20 a month (two devices) when they end the program.

    What a kick in the teeth for all those people who referred thousands of new customers to PM. There’s no reason why they can’t grandfather these legacy rewards program users.

    • PuddingFeeling907OPMEnglish
      3·
      8 months ago

      Agreed. As time would go on the new customers would larger outnumber the old. So what was the point of making this change.

      • Showroom7561English
        3·
        8 months ago

        Even if they grandfathered it like “you get to keep the old rewards for as long as you are on your existing plan”, I’d be happy.

        Eventually, legacy users will upgrade their plan, and move to the new points program, so it wouldn’t be nearly as abrasive as kicking them off.