Corgana@startrek.website to

Technology@beehaw.orgEnglish · 10 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

182

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 10 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

Chat

Ilovethebomb@lemm.ee
link
fedilink
arrow-up
4
arrow-down
1·
10 months ago
That’s a lot more effort than I’m willing to go to.
- intensely_human@lemm.ee
  link
  fedilink
  arrow-up
  1·
  10 months ago
  It’s the price you pay for not paying the price

Technology@beehaw.org

technology@beehaw.org

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:

This community’s icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

536 users / day
1.26K users / week
3.04K users / month
7.24K users / 6 months
1.22K local subscribers
37.8K subscribers
4.31K Posts
82.3K Comments
Modlog