Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • Showroom7561OP
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    11 months ago

    I’m fortunate that they give me the option to opt out of pretty much any and all forms of marketing, but Jesus Christ, it shouldn’t take a half hour to do it!