People judge others based on their own ideals and values and have this almost innate tendency to not move past that . True empathy is in limited supply; and I think its because there isn’t enough benefit-of-the-doubt, or a genuine curiosity to hear why someone holds a particular opinion even if you don’t understand it.

Couple that with a “points” system that forces people into a false dichotomy, and leverages the multi-generational conditioning that “more = better” the nuance of promoting discussion goes out the window. I certainly don’t have a better solution though