Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.

Zoom Changes TOS to Say It Won’t Train AI on Your Calls ‘Without Your Consent’ After Backlash::Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.

  • phxEnglish
    45·
    1 year ago

    So if they actually implemented E2E encryption like they said (last time they were called out on lying about it), how exactly would they even collect this information?

    You’d need to MITM the calls for it to even be possible, which raises other issues…

    • jsveiga@sh.itjust.worksEnglish
      241·
      1 year ago

      Technically they can collect whatever they need, before encrypting to send from E to the other E, and send, with or without encryption, to their servers. The "E"s are the devices on each end, not necessarily the users mouths and ears.

      You can send your typed credit card to that site using SSL encryption, but the number can be captured by a keylogger or a screen capture before being encrypted.

      • outdated_belated@lemmy.sdf.orgEnglish
        12·
        1 year ago

        So it’s basically “some stuff is E2EE, other stuff is not” which, absent knowing which is which, boils down to no E2EE at all.

        • jsveiga@sh.itjust.worksEnglish
          2·
          1 year ago

          Basically this. I don’t assume that just because it’s E2EE (or says it’s E2EE) it’s privacy safe.

          Unless maybe if it’s my own system on both sides, running Linux, connected through some FOSS VPN I’ve set up myself, chatting through nc tunneled through ssh with a 100% silent wired keyboard, no monitor, no network, and everything powered off. Inside an underground lead bunker.

          That doesn’t mean I don’t use Teams, Whatsapp, Gmail, etc. I just don’t assume it’s private.

      • phxEnglish
        3·
        1 year ago

        True, but in that case you don’t actually have real E2E encryption anymore, as it would need to be sending copies the data to a tertiary destination for processing by AI. The application itself would be the malware (which, TBF is kinda accurate for Zoom anyhow)

        • jsveiga@sh.itjust.worksEnglish
          12·
          1 year ago

          E2E just means it’s encrypted from end to end, iow, it’s not decrypted in the middle of the way.

          If I was using an E2E communication application, I, for one wouldn’t automatically assume that meant it was not eavesdropping.

      • frozen@lemmy.frozeninferno.xyzEnglish
        1·
        1 year ago

        Yeah, Zoom could encrypt the data twice with different keys, send one packet to their data collection servers and the other to the other people on the call. It’s still technically E2E encrypted, there’s just two sets of “ends” (origin to data collection and origin to meeting).

      • phxEnglish
        3·
        1 year ago

        Well, not really a surprise. Hell,I wouldn’t be surprised to have it come out and Zoom say “well we didn’t say which end the encryption terminates on”