• gianni
    link
    fedilink
    English
    arrow-up
    10
    arrow-down
    5
    ·
    17 days ago

    How is that the fault of the individual providing customer support who is likely making minimum wage? What can they realistically do about it?

    This is the equivalent of cussing out the person working the drive-through at McDonalds because corporate raised the prices…and then telling everyone about it.

    Your anger and frustration is valid. What AT&T did is shitty. How you handled these feelings was a bit cruel and could use some reflection and improvement.

    • distantsounds@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      4
      arrow-down
      9
      ·
      17 days ago

      Please point to the part where I cussed someone out, and to the unreasonable questions I made.

      • gianni
        link
        fedilink
        English
        arrow-up
        10
        arrow-down
        3
        ·
        17 days ago

        Forcing someone, who is being paid to help you, to listen to your angry manifesto and then responding passive aggressively to them is a dick move in my books.