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Joined 1 year ago
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Cake day: October 18th, 2023

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  • Check the related comments pertaining to I believe it’s defederation from an MSP with an Outlook account. Assuming you can get into the admin and GoDaddy didn’t create their own.

    The theory: If you can remove the MSP, you’re free to sign up for the cheaper plan that’s the same for cheaper. I believe it’s $6/month/user with cloud based Office 365 Apps, slightly more if you want the desktop apps. Or if you prefer, Google Workspaces is $6/month/user.

    With 4 users that’s $24/month or $288/year, which is more than you’re paying now it seems.

    With Microsoft 365 you can add multiple inbox aliases to receive mail at multiple users but on one account, so the 1 user gets all the email. That would save you the most while keeping Microsoft 365.

    You can however swap to one of the mentioned shared user plans that offer a set amount of shared space per user for cheaper.

    Then use an email migration service to transfer the emails, or some open source tools if you run Linux and have some level of tech savvy. GoDaddy likely won’t help you transfer away. Google and Microsoft have built in tools in the admin sections to transfer users. Support may help you but more than likely you’re on your own with the documentation for Microsoft and Google as they expect you to be able to change DNS and everything.

    Find a guide online that includes transferring email from service A to service B, or use a service like this: https://www.cloudm.io/landing-pages/migrate-to-google-workspace/