As a retired librarian, I know that this is nothing new. What is new is the organized and vicious manner people use these days.

Before a crank might complain and we would bring out our intellectual freedom statements and policies. Let the rant go on a bit, then let the complainant know that as a public library we pride ourselves on the fact:

We have something to offend everyone and that is a mandate that we defend.

With people becoming more violent and unhinged, it is scary to be the holder of the knowledge and the force that protects intellectual freedom.

The battle continues.