can you please share the ray id shown by cloudflare? alternatively please send me your ip in a pm.

jordan is also saying that “from the river to the sea” is a call for genocide? if so, please provide a reference

thanks for flagging this, we’ll have to do some research on this phrase. I don’t know the exact details of its usage yet.

how long users should expect

i expect that we get the consequences sorted out before the end of this week.

there’s another high level lw person here acting similarly to the mod in question

would you mind adding some context to this?

Jordan no longer has any responsibilities or privileges beyond being a community moderator at this time.

The original description of our community teams can be found here, but over time this has changed a bit. We’re looking to have this more clearly defined again and are talking to the two active members of the team to figure out a good way forward. Currently, this includes for example reviewing communities with unresolved reports that keep piling up, trying to find new moderators for those communities, and it can also include helping out with instance bans to provide more coverage throughout the day when trolls or spammers show up.

As far as transparency is concerned, there’s still a lot of room for improvement, especially on the timing aspect. We’ve also had more reports in the past about Jordan, but they were either resulting in internal conversations or not necessarily enough to take further actions.

that community primarily is people reporting on behavior of moderators that they disagree with

it’s a range of private and public reports, some of the public ones can be found in [email protected].

we’re still working on this, you can find our update here: https://lemmy.world/post/36621226

unfortunately it’s still not finished, but we have an update here now: https://lemmy.world/post/36621226

i tend to be too optimistic on the timelines in which we get things done, especially when they are moderation related. we have just published an official update on the current situation: https://lemmy.world/post/36621226

should we just purge all mods of LW communities because someone says so? we don’t arbitrarily remove mods without a proper review. it’s not the action of removing someone that requires time but the review whether it should be done.

jordan has been removed from our community team several days ago and we’re still reviewing further stuff to determine additional actions to take.

there is no clear date to put on this other than my previous comment about it taking several days, as this is all shitty work that takes time and is not something that anyone is looking forward to do. it’s obviously our responsibility to review an act in situations like this, but there is only so much time available from volunteers. i’m hoping that we can finalize it this weekend, as weekends tend to be when people have more time available.

there have been multiple voices within our team, as well as from Ruud, to simply strip his moderator permissions from all communities, but this is not something aligning with our rules, especially as this specific part was established after the c/vegan drama some time ago. there are multiple reasons justifying removal of moderators from LW communities, but if we apply them we need to ensure that we have proper justification for that, for every affected community, which is the main thing that is currently still being worked on. i expect that we will find valid justifications for at least some communities, but we need to do this before the removal.

the actions taken so far were primarily relating to his behavior while being a member of our team, not due to his behavior as a community moderator or regular user, as we intend to hold our team to higher standards than regular users or moderators, making this a lot easier to justify.

i don’t think so, but this is part of the lemmy source code, not configurable. i might take a look at changing that for LW though.

hi, this should be fixed now. see also https://lemmy.world/post/36187021 for some additional context.

I believe this should be fixed now.

@[email protected]

the issue lies with cloudflare and not lemmy. wold, correct?

the issue seems to stem from a change done by Cloudflare not too long ago, but that doesn’t mean that we’re unable to work around it. i’m currently implementing some changes that should help with this.

any info or links about this cloudfare issue known atm?

the link was included in my previous comment

please translate this into user experience

for the most part, any “read” operations (looking at a post, comment, user, etc) should not be affected by this. for any “write” operations (login, posting, commenting, editing posts/comments, etc.) there seems to be a higher error rate currently related to this. in those cases the action would simply not be completed, and depending on the client (app, default web interface, alt ui) this could range from and endless loading indicator to an error being displayed to nothing being displayed.

if this has resulted into more strict automod functions

no, and this was not an automod removal. you can see the reason why it was removed in the modlog: https://lemmy.world/modlog?postId=36129581

you should also have received a message from our automod informing you about the removal, but automod is only informing you about what happened, not the one taking action in this case.

seems like we’re not the only ones trouble by some changes clouflare did to their OWASP ruleset: https://community.cloudflare.com/t/owasp-ruleset-unexpectedly-has-a-high-false-positive-rate/814544/19

this is a change cloudflare did to the detections they have for http requests to our server. this could affect any API calls from any clients towards our API backend, including automod actions. at most however this would prevent some automod actions from being executed, it couldn’t cause e.g. false positives.

thanks for sharing this.

it seems that cloudflare’s managed rules for the OWASP are hitting a bit much lately. this request has been blocked as “Inbound Anomaly Score Exceeded” with an “OWASP score” of 49, hitting a bunch of rules in the managed OWASP ruleset, many of them relating to SQL injections. i’m gonna have a look at what we can do to tune this down.

the only reason comments would disappear without modlog entry would be a community or instance ban with the remove content checkbox selected. the only other option would be purging content, which is only available to people with the admin tag and we don’t use this anyway. it would also leave purge modlog entries. the lack of modlog entries not existing for community bans is a lemmy issue, not specific to LW.

you can find your community bans here: https://lemmy.world/modlog?page=1&actionType=ModBanFromCommunity&userId=239118

it’s not as much about the removal of those comments being the issue in and of itself for us currently, but that this is being done by a person in his position. we haven’t really been enforcing any special rules for moderator behavior on LW in the past (hence also currently considering a mod CoC), but having a member of our team incorrectly accusing people of lying and spreading misinformation on their own, even after seeing arguments for why he’s in the wrong is very much a step too far. i wasn’t directly involved in the discussion back then, so i don’t know the entire message history, but it was my understanding that he would at least stop with those claims, if he wasn’t able to apologize for it.