Although this refers to a Canadian ISP (Shaw/Rogers) and their latest “Ignite” modems, I’m sure other ISP’s in North America use the same hardware.

I’m looking for others who have one of these new Ignite modems from their ISP (has 4 RJ45 jacks on the back + 2 phone jacks), AND you use a 3rd party router or networking equipment like Ubiquiti Unifi or similar AND that Ignite modem is ALSO being used to send wireless TV data to ISP supplied TV boxes for your televisions?

The problem I’m encountering is I manage a Unifi site at a relative’s house in a different city. The other day the ISP came to “upgrade” their modem, and swap out all coax connected TV boxes with “new” wireless ones, that obtain their TV streams from this new Ignite modem wirelessly. The technician simply unplugged the ethernet cable that feeds into the Unifi router and plugged it into the back of the Ignite modem and left. As the modem/router/wifi Ignite combo is supplying its own proprietary wifi network to the TV boxes, it apparently can’t be bridged to simply pass the outside IP address into my 3rd party router. This of course has screwed things up like my VPN to this site. Not to mention I’m sure the added network congestion with the new modem emitting wireless signals for the TV just a few feet from another access point!

I can’t be the only one that has encountered this. Is there a way to configure something so the new modem can still supply it’s own wifi to these stupid new TV boxes but allow the Internet to be handled with our own equipment?

  • bloodjinn
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    1 year ago

    Connect the TV boxes to your unify wifi.

    Depending on which rogers box it is try this.

    Hold exit for 5 seconds

    Down

    Down

    9434 (spells wifi)

    Connect to your wifi

    Then put the modem in bridge mode.

    I do this often for work with araknis hardware.