I actually think in some ways it’s a good thing to overlook the technical side to a degree as well because technical skills are generally a lot easier to teach than the people skills. Assuming the fundamentals are there at least.

At one of my favourite places to work, the owner had a sticky note on the side of his monitor that read “Hire for attitude, train for skill, reward for excellence.”

During one of our training sessions (I was teaching him Excel), I noticed that the sticky note was a different colour. I asked him about it and he said he rewrites it every Monday on a different colour so that it’s always visible and always fresh in his mind because it’s too easy to forget, even though he thought it was the secret to running a successful business.