During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

  • AnonTwo@kbin.social
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    1 year ago

    It’s pretty screwed up how the media made light of this lawsuit.

    A lawsuit that ended in gross negligence, and the media shamed the lady involved for a decade.

      • SSX@lemmy.world
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        1 year ago

        This is ultimately why I hate capitalism.

        These corporations spend tons more money fighting against stuff than they do paying it out. The woman wanted her hospital bills paid, that was it. Instead, they go to town spending so much money with the intent to misinform and spread propaganda than just paying it.

        Many of these large employers do the same with unemployment cases and on-site work injuries. Spending more time and money doing fuck all than just paying it out like the greedy pigs they are.

        • Quacksalber@sh.itjust.works
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          1 year ago

          This has little to do with capitalism, capitalism doesn’t dictate that the more powerful smear the weaker into submission and autocracies around the world show that it doesn’t need capitalism for the powerful to suppress the weak. This was a failure of the justice system. They could’ve ordered McDonalds to spend as much money as they spent on smearing the lady to fully admit guilt and apologize. It is the justice system that failed.

          • Pregnenolone@lemmy.world
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            1 year ago

            It’s literally capitalism. It’s not “smearing the weak”, it’s a company spending money to potentially save money later, regardless of the consequence to anyone else. That’s the point.

            Edit: lol I got blocked. Weak as piss.

            • Quacksalber@sh.itjust.works
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              1 year ago

              And that still has nothing to do with capitalism. Unjustly exerting power happens under any system. It’s the justice system that allowed for this exertion of power to occur, if you want to blame anything, blame the weak laws protecting individuals against smear campaigns.

            • vacuumflower@lemmy.sdf.org
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              1 year ago

              TIL USSR was capitalist. /s.

              No, trying to do more with less is not capitalism. It’s material reality.

              It’s power being the only criterion, which means there’s no working fallback criterion. There should be at least one (which is where left libertarians are), or the structure of power should be different (which is where right libertarians are). Neither thing can be made fact to full extent, which is why we need both.

              Which is why I am a distributist.

          • Viking_Hippie@lemmy.world
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            1 year ago

            It might not be a DIRECT result of capitalism, but guess what screwed up the “justice” system? Underregulated capitalism!

            It’s specifically designed to work for the rich and powerful and against everyone else, because that’s who make the laws and keep the lawmakers in somehow legal bribes.

            • Quacksalber@sh.itjust.works
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              1 year ago

              Capitalism didn’t screw up the justice system, the justice system failed to be impartial. It failed just as much in the USSR. Western european nations also have capitalism and they are far better off than the US is. It is not capitalism that is to blame that bribery is all but legal in the US.

          • vacuumflower@lemmy.sdf.org
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            1 year ago

            Thank you for having a brain in this thread.

            Only it’s the mass media system that failed rather. Which works in the way allowing to spend money on forming opinions with predictable outcomes. Which enables much worse things than dangerous customer service.

          • fubo@lemmy.world
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            1 year ago

            A lot of people around here say “capitalism” when they mean something more like “the Kali Yūga”, “this fallen world, this vale of tears”, “the age in which the Tao is lost”, or “this age of muck and clay, in which we are lesser than our fathers of iron, who were lesser than their grandfathers of silver, who were lesser still than the ancients of gold.”

            The folks who speak this way, if you asked them, “Was there any wrongdoing in the world before the first stock certificate was issued?”, would say “Of course there was!”

            If you asked them, “Did pre-capitalist kings or judges ever favor the unjust over the just because the unjust gave them riches?”, they would say “Yes, they did!”

            If you asked them, “In ancient times, were there rich and well-fed tribes, and poor and starveling tribes, and did the richer tribes lord over the poorer ones?”, they would say “Certainly.”

            Which all goes to show, at some level they do know they’re not really talking about “capitalism” in the economic or historical sense. They’re not talking about an economic structure or a stage of Marxist history. They’re taking about wickedness, graft, injustice, abuse of power – things which are much, much older than capitalism.

            They’re merely using their favorite snarl word instead of just saying “evil”.

            • iain@feddit.nl
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              1 year ago

              But capitalism specifically favors the greedy and individualistic. It’s no surprise that if you base your society on capitalism, people will get more greedy.

              On top of that, capitalism enables some uniquely capitalistic evils, such as commodity fetishism and alienation.

              Also, some consider capitalism inherently unjust, making it an evil in its own right.

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              And why do we blame capitalism instead of generic “evil”?

              Because capitalism is the system that actively promotes it and is in every facet of our lives.

              It’s greed not evil.

              Murdering a baby is evil, letting millions starve to death is business.

              • fubo@lemmy.world
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                Okay, maybe you really do think kings and warlords were more virtuous than shareholders or CEOs. Alas, it was not that way. They were buttholes too. Buttholery is not controlled by the economic system of the day.

                • Quokka@quokk.au
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                  1 year ago

                  You seem to think that I wouldn’t also reject authoritarianism?

                  • fubo@lemmy.world
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                    There is no system of governance or economy among humans that you wouldn’t reject, if you reject every one in which wrongdoing takes place or people enrich themselves unjustly.

                    That’s my point. “I reject capitalism because people can benefit themselves by doing injustice within it” is dopey, because that predicate is not unique to capitalism; in fact it’s universal. In every system of the world, people can benefit themselves by doing injustice within that system.

                    Therefore, the person who reasons this way would reject any conditions under which they might find themselves living.

                    Whatever “reject” means here, I’m not entirely sure.

              • Quacksalber@sh.itjust.works
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                Capitalism opens an avenue for greed to be used for the benefit of the many, whereas any other form of resource distribution has no place for greed and as such no place for the greedy. At that point it becomes the same kind of discussion as the prohibition discussion. Do you ban it or do you allow and regulate it. Banning greed won’t make it go away, it will only force it into hiding and to undermine the current system. Capitalism forces greed to the surface, at which point people can have a discussion about how much greed should be permitted.

                • Viking_Hippie@lemmy.world
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                  an avenue for greed to be used for the benefit of the many

                  Wow, that’s some impressive horse shit! The very nature of greed means that it will always benefit the few over the many and the nature of capitalism is that greed is elevated to a virtue, inevitably hurting the many to serve the few rich and powerful.

                  any other form of resource distribution has no place for greed and as such no place for the greedy

                  First of all, that’s false. Pretty much every centrist and right wing structure of government centers the individual and thus caters to the greed of the individual over the needs of the many.

                  Besides, if that was true, that would be a good thing! Being greedy isn’t some inescapable natural urge that must be satisfied or you explode. Making space for the most base parts of human nature isn’t good with cruelty, deceitfulness or (except in the ordered and consensual context of sports and even that is a bit iffy in many cases) violent tendencies, so why do you want to nurture and protect greed?

                  Banning greed won’t make it go away

                  Sure, but just like the other vices I just mentioned, discouraging it and making it disadvantageous to act in a greedy manner will suppress and lessen its impact on society.

                  Capitalism forces greed to the surface, at which point people can have a discussion about how much greed should be permitted.

                  Yeah, that’s the same thing people said about right wing extremists when Trump emboldened them and look how that turned out…

                  Bottom line is that capitalism directly encourages greed and in doing so indirectly encourages cruel indifference towards the lives, health and happiness of anyone who stand in the way of greedy people and corporations. This lawsuit is 100% a symptom of how capitalism hurts people.

                  • Quacksalber@sh.itjust.works
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                    1 year ago

                    Wow, that’s some impressive horse shit! The very nature of greed means that it will always benefit the few over the many and the nature of capitalism is that greed is elevated to a virtue, inevitably hurting the many to serve the few rich and powerful.

                    Under capitalism, a greedy person can sate their greed by offering up something many people are willing to pay for. Elon Musk is a shit human being, but his companies revolutionized the EV market, the commercial rocket launch provider market and Star Link now allows for internet access anywhere. Capitalism has turned his greed, at least in part, into a benefit many can profit from. Similarly, with Elon now tanking Twitter, BluSky, Threads and Mastodon can compete for users that have stopped using Twitter.

                    First of all, that’s false. Pretty much every centrist and right wing structure of government centers the individual and thus caters to the greed of the individual over the needs of the many.

                    I was talking about systems of resource distribution, the government concerns itself with the judicial system.

                    Sure, but just like the other vices I just mentioned, discouraging it and making it disadvantageous to act in a greedy manner will suppress and lessen its impact on society.

                    Just like the prohibition lessened the impact of alcohol on society? Just like the war against drugs lessened the impact of drugs on society? Just like, as evangelicals would claim it, banning contraception and abortions lessens, in their eyes, the negative impact on society. Historically, the greedy have been, through corruption and the like, just as damaging to society as they have been now.

                    Yeah, that’s the same thing people said about right wing extremists when Trump emboldened them and look how that turned out…

                    With a bunch of them in jail and with Trump weakening the republican party for years?

                    Bottom line is that capitalism directly encourages greed and in doing so indirectly encourages cruel indifference towards the lives, health and happiness of anyone who stand in the way of greedy people and corporations. This lawsuit is 100% a symptom of how capitalism hurts people.

                    Capitalism isn’t to blame for the suffering of the ones standing in the way of the big players, western european nations show that quite clearly. While not perfect, they have much stronger protections for the powerless against the powerful, yet they also employ capitalism. This lawsuit is a failure of the judicial system, it wouldn’t have happened in a country with stronger laws against abuse.

            • pjhenry1216@kbin.social
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              1 year ago

              Ok, and we still create laws to combat it. I don’t think “evil always existed, so let’s not have the FDA because it’s not that we’re protecting citizens from bad food, but simply from evil.”

              This is such a weird “I’m 14 and this is deep” take.

              • Quacksalber@sh.itjust.works
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                Of course it needs laws to curtail the worst of the impacts capitalism has. Capitalism is a system that distributes a finite amount of resources between demand that outstrips supply. It doesn’t concern itself dishonest actors, that is what the judicial system is for. McDonalds was such a dishonest actor and that they got away with it is a failure of the judicial system.

                • pjhenry1216@kbin.social
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                  You’re confusing actual institutions with its philosophy.

                  Capitalism is also not the only system to distribute resources. Capitalism isn’t concerned with anything as it’s not an actual living thing. But to pretend that it doesn’t incentivize ruthlessness or greed is simply untrue.

      • I_Fart_Glitter@lemmy.world
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        1 year ago

        My mom broke her tooth on a small stone in some cereal while all that was swirling around the collective consciousness. She wouldn’t sue because she “didn’t want to be like the McDonald’s lady.” The dentist wasn’t even suggesting to sue for some kind of “pain and suffering” money, just literally the $1500 it cost to fix the tooth.

      • Steeve
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        1 year ago

        deleted by creator

    • Alien Surfer@lemmy.world
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      It’s pretty scary how media can influence us so much, even when we think they aren’t, and even when we think “only dumb people fall for it.” No my friend, the majority fall for it. Not cause they’re dumb, but because they’ve scienced the hell out of human nature and know precisely how to do it right under our noses. It started with marketing and advertising that works well, unfortunately. They’ve cracked the psyche code. Media adopted it. Big tech improved it. Gah… this is turning into a rant about capitalism; I didn’t intend to go there. Eek.

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        We ALL fall for it, just not all the same things at the same time.

        That’s what’s so insidious. I’m sat here thinking “you rubes, I read into the details right away, and knew something was off about the story”. So then I have to ask myself, “ok, smartass, what are you falling for that you think you know”.

        Its just so damn insidious.

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      I’m just glad for her that almost no one knows her name. Can you imagine the doxxing and death threats she would be getting if this happened today?

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      I even was thinking if that episode from Seinfeld not just a scheme pulled by McDonald’s.