Lately we have been dealing with a few abusive members from Feddit.nl and we were unable to get in touch with the instance administrator.

Part of the problem is the instance’s open registrations which do not require you to enter an e-mail address during signup. This in combination with an inactive admin is a recipe for abuse.

We hope this is only temporary but we have to do this to protect our users.

Edit: we use fediseer, have a look https://gui.fediseer.com/instances/detail/lemmy.world

Edit 2: We got in touch with the Feddit.nl admin. Email requirements were added to the sign-up process and we’re setting up a communication channel. So that means we are federating with Feddit.nl again!

  • Squander@lemmy.world
    5647·
    10 months ago

    I feel your frustration with “unable to get in touch with the instance administrator”. I’m waiting for a response from @ruud and @MichelleG from 9 days ago regarding abusive members.

    • Antik 👾@lemmy.world
      965·
      10 months ago

      This was not about “abusive members” this was about a member having too many communities according to you. We both seem to have a very different definition of “abuse”.

      The user in question does have a lot of communities but he is very active and has different moderators who he manages. Also, when the moderators of these communities do well he transfers the community over to them. As recently as yesterday when he transferred [email protected] and [email protected].

      While he has a lot of communities he does a good job managing his communities and training moderators and is making our lives as admins easier. If someone has a lot of communities and doesn’t do anything with them, that is squatting and we take action. I think we have a good track record of that.

      So unless there is something we are missing I really would not call any of what the user in question did “abusive”.

      Lastly the best way to get someone to look at your problem is to use the report feature. The reason you got no reply in nine days is because there was no problem.

      • Squander@lemmy.world
        759·
        10 months ago

        1st, great communication- No response because there is no problem. That’s a terrific reason for instance administrators to ignore messages. I should have read their minds and known, geesh my bad. 2nd- I used the report feature on august 26th and did not receive a response until a week later. The response wasn’t even a fix, it was just asking if I was still having a problem. So thats clearly not the best way to contact admins. That leaves @ ing admins on major posts to get a response. Its annoying, but so far the only effective way. Lastly, If a user creates dozens upon dozens of new communities, solely because they might become popular and then sits on them/isnt active in them, I would say thats an abuse of the system. I suppose we should all start registering any community that could potentially become big. Then when they do become popular, we can gatekeep who is worthy enough to mod them. Plainly, power-mods shouldnt be a thing.