1. Your account is defined by your email address
  2. Your email address is unchangeable
  3. You can create a new account with a new email address, but you can’t re-register the same printer, because it was already registered to your old email address

This means you can be locked out of registering your printer. Why are all printer companies the stupidest companies ever?

  • Buffalox@lemmy.worldEnglish
    92·
    10 months ago

    Sure it’s stupid, but I don’t see how it’s really an issue. If you want that printer registered to a new account so badly, it seems you have to contact them.

    • SHITPOSTING_ACCOUNT@feddit.deEnglish
      82·
      10 months ago

      This. Mail to customer support and make them fix it.

      If they won’t, find their GDPR contact and make them fix it.

        • SHITPOSTING_ACCOUNT@feddit.deEnglish
          2·
          10 months ago

          Probably not an option here since registering likely involves country and home address, but in general, life pro tip: many companies don’t know where you are resident and don’t ask if you approach their GDPR contact…