• patatahooligan@lemmy.world
    link
    fedilink
    English
    arrow-up
    32
    ·
    3 days ago

    Maybe in some cases. But I’ve been requested by Google support to provide a video for a very simple and clear issue we were having. We have a contract with them and we personally brought up the issue to a Google employee during a call. There was no concern of AI generated bullshit, but they still wouldn’t respond without a video. So maybe there’s more to this trend than what you’re theorizing.

    • thann@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      7
      ·
      3 days ago

      I cant beleive google would be so shitty to its paying customers! Can you provide video of this interaction?