Yeah, at some point we started billing him for the useless discussions he forced on us, when he refused to let us work on his systems cause he didn’t understand why updates are necessary.
The minute he disputed the first of these bills, we fired him as a customer.
Then he couldn’t find another MSP willing to work with him on his terms for >6 months while his internet, email and file server were down the entire time.
Then I left the company for a job with less useless bullshit.
Yeah, at some point we started billing him for the useless discussions he forced on us, when he refused to let us work on his systems cause he didn’t understand why updates are necessary.
The minute he disputed the first of these bills, we fired him as a customer.
Then he couldn’t find another MSP willing to work with him on his terms for >6 months while his internet, email and file server were down the entire time.
Then I left the company for a job with less useless bullshit.