So I struggled to delete a free Apple TV+ account for a day now (tried different browsers etc) and decided to search if anyone else has had the same problem. Turns out this issue is at least a year old, is known by apple and the Apple support suggests to find someone else with an Apple device to help you out.

Just wow. This can’t be legal by EU law.

  • Peter_Arbeitsloser@feddit.orgOPEnglish
    221·
    2 days ago

    I subscribed Apple Tv+ (free 7 day trial). I just needed to provide my personal data, email address and PayPal data. When I decided to cancel I could cancel the subscription on the Apple TV+ page, but when I wanted to delete the apple account in itself, I was forwarded to accounts.apple.com where I was asked to login first. When I tried this, I needed to enter my 2FA that I got by email and then I had to enter my mobile phone number for another 2FA. After that the screen that you can see in the reddit post comes up and I cannot proceed past it. I tried this process dozens of times with different browsers and configurations to no avail.

    … I now sent in a GDPR account deletion request.