• ExcessShiv@lemmy.dbzer0.com
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    5 hours ago

    I usually did on call at night, other than that I fixed most by guiding over the phone to get them back running. I’ve only ever had to go in to fix something a handful of times, 9/10 times they’re the ones that fucked up a parameter and I was more or less just a passive listener on the phone while they discovered their mistake by describingto me what they did.