Not sure if this belongs here but… I had a bad experience using popbox. Ordered from Watsons, courier put in popbox, but haven’t received any code, so parcel stucked inside for almost one month, messaged popbox whatsapp and emailed them (no replies after 11 days). Made an account in popbox, but still can’t find my parcel no. to get the code. Even called them but the only thing I get is to leave a message in voice mailbox. Any ideas on how to resolve this?
It is the courier (for this case City Link Express) that uses it, because they are the ones who deliver it. I haven’t had any issues when ordering with Shopee, they always put in popbox and I had no problems so far :v
Then try CLE as well, maybe their side didn’t initiate the process that allows you to get a code?