I remember back in 2013 I built a PC for my wife, and in 2014 one for myself. At that point, buying something online still felt a bit odd. It was reserved for specialty items, shipping would often take at least 2 weeks, or even 6 weeks depending on where it was coming from. I was no stranger to purchasing online, but brick-and-mortar stores with real stock still existed and could get me what I purchased much more quickly.

I remember being so impressed with Newegg’s website. It made it so easy to build a computer and make sure everything was compatible. It was really easy to compare different options. The filter system was intuitive and comprehensive. I remember thinking “wow this is a perfect shopping experience. The future has arrived”.

I went to build my next PC in 2019, and dear Satan was it so much worse. I had heard about Newegg getting bought out by a larger company in 2016, and it showed. They opened it up to 3rd party sellers. The filters got clogged with garbage and don’t seem to work properly anymore. The sort function became a joke. The UI got rearranged to be less intuitive. I think they purposefylly wanted to make a worse shopping experience to make people frustrated, to get them to give up on looking for deals and pay a bit extra just to be done with it. I ended up having to go to a 3rd party website (PCPartPicker) to figure out what I needed and where to get it. And some of those parts I had to order on eBay (some even from Newegg’s eBay account which is just… Why are we doing this?), some on Amazon or Best Buy. And it’s only gotten worse since.

This same experience has happened everywhere. Just this morning my wife was checking out Culture Hustle to see if they have any interesting new paints and commented on how much worse the website was now than when we last used it a few years ago.

This may make me sound like an old curmudgeon yelling at clouds, but I think the Internet peaked a while ago. There are arguments over exactly when, but sometime between 2008-2016. I remember in 2012 in talking to my fellow students about how Google search results were getting worse.